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INKIVO THE GIFT SHOP

Privacy policy

How we handle your information and the artwork you share with us.

Updated 5 October 2026

Information we use

INKIVO THE GIFT SHOP uses the name, phone number, email address, delivery address, order details and customization files you provide to prepare and fulfil your order, contact you and resolve support requests. Your browser may store cart and customization information locally so you can continue shopping.

Service providers

Order records and artwork are stored using Supabase and our website runs on Vercel. Razorpay handles online payment processing and Resend sends order confirmation emails. Delivery providers receive the information necessary to deliver your order. We do not ask you to enter card details directly into our own order form.

Your artwork

Uploaded photographs, logos and text are used to fulfil your customization request. Upload only content you are entitled to use and share. Do not upload unnecessary sensitive information.

Retention and requests

We retain order information and artwork as needed for fulfilment, support and applicable record-keeping obligations. Contact us to request access, correction or deletion. Some records may need to be retained where required by law or for an unresolved transaction.

Contact

For privacy questions or concerns, contact customer support using the details below. Material changes to this policy will be published on this page.

HERE TO HELP

Let’s talk about your order

Support hours: 9:30 AM–6:30 PM IST.

Messages outside these hours will be addressed during support hours. For an existing order, include your order number.

Business details

INKIVO THE GIFT SHOP is a registered unit of GRAPHY DIGILINE FLEX AND VINYLE PRINTING, a proprietary enterprise.

Visit our shop

13/663 b, INKIVO THE GIFT SHOP, Main Road, Chungam, Cheruthuruthy, Vallathol Nagar Grama Panchayat, Thrissur, Kerala 679531, India

Registered enterprise

16-474/2, Mangala Tower, Bypass Road, Shoranur, Ottappalam, Palakkad, Kerala 679121, India

Proprietor: Rabiyath Melethalakkal
Udyam registration: UDYAM-KL-10-0006796

Grievance contact officer

Rabiyath Melethalakkal
Proprietor and Grievance Contact Officer

For an unresolved order complaint, contact inkivoprint@gmail.com or +91 9744488876 with your order number and a description of the concern.

Written complaints may also be addressed to the registered enterprise address.