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INKIVO THE GIFT SHOP

Shipping & delivery

What to expect once your customized order is confirmed.

Updated 5 October 2026

Where shipping is free

Shipping and courier delivery are free within Kerala and nearby Kerala border areas. Border-area eligibility is confirmed using your delivery address.

Delivery outside these areas

A small delivery charge applies to other locations. After you place your order, we will notify you of the amount by email or phone. We will proceed with your order only after you agree to the delivery charge.

Estimated delivery

Expected delivery is 3–4 working days after order confirmation, including your agreement to any applicable delivery charge. This is an estimate; production, courier delays and an incomplete delivery address can affect arrival.

Delivery assistance

Provide an accurate delivery address and reachable phone number. If your product has not arrived after 5 days, send your order number, name and delivery address to customer support. We will check the status and update you.

Contact us if an order arrives damaged or incorrect. Our refund policy explains how to request help.

HERE TO HELP

Let’s talk about your order

Support hours: 9:30 AM–6:30 PM IST.

Messages outside these hours will be addressed during support hours. For an existing order, include your order number.

Business details

INKIVO THE GIFT SHOP is a registered unit of GRAPHY DIGILINE FLEX AND VINYLE PRINTING, a proprietary enterprise.

Visit our shop

13/663 b, INKIVO THE GIFT SHOP, Main Road, Chungam, Cheruthuruthy, Vallathol Nagar Grama Panchayat, Thrissur, Kerala 679531, India

Registered enterprise

16-474/2, Mangala Tower, Bypass Road, Shoranur, Ottappalam, Palakkad, Kerala 679121, India

Proprietor: Rabiyath Melethalakkal
Udyam registration: UDYAM-KL-10-0006796

Grievance contact officer

Rabiyath Melethalakkal
Proprietor and Grievance Contact Officer

For an unresolved order complaint, contact inkivoprint@gmail.com or +91 9744488876 with your order number and a description of the concern.

Written complaints may also be addressed to the registered enterprise address.